FAQs and Shipping

Where do you ship?

Domestic

We ship nationwide in the Philippines.

 We ship from Rizal. Your order will be sent via Gogo Express for regular shipping or via Lalamove for next day delivery option. Here's our simplified new shipping rates. Please choose the correct shipping option based on your location

 

 Location Shipping Fee
Metro Manila - Next Day Delivery option Php160
Greater Metro Manila (see list below) Php100
Luzon Php170
Visayas Php190
Mindanao Php210

 

What is Greater Metro Manila (GMM)?

Greater Metro Manila (GMM) comprises of cities in Metro Manila and from surrounding provinces. Below are the cities that fall under the GMM area:

Bulacan
Marilao City
Meycauayan City
Obando City
San Jose Del Monte City

Rizal
Antipolo City
Cainta City
San Mateo City
Taytay City

Laguna
Biñan City
San Pedro City
Sta. Rosa City

Cavite
Bacoor City
Imus City

Metro Manila
All cities

 

International

For international customers, you may send the following info to analoguelabph@gmail.com to know your shipping rate:

- items you wish to purchase & quantity

- if you prefer tracked package or untracked (cheaper but for up to 2 kilos only)

- if you want to add insurance or not

and we'll get back to you within 24-48 hours with a quote for your approval.

 

How long will it take to get my order?

Domestic

We require 1-2 days to carefully pack your orders before we can ship your items.

Regular nationwide delivery schedules are as follows: 3 days within Metro Manila and 5-7 days for provincial delivery addresses (excluding holidays and natural circumstances beyond one’s control).

You can contact us in the event that the delivery is taking longer than the usual days provided in your shipping details so we can check the status for you. Please note that delivery delays are normal during lockdown days caused by COVID-19.

International:

Zone 1:
BRUNEI
CAMBODIA
HONG KONG
INDONESIA
KAZAKHSTAN
MACAO
MALAYSIA
PAKISTAN
SOUTH KOREA
SRI LANKA
TAIWAN
VIETNAM
Zone 1B:
CHINA
INDIA
THAILAND
SINGAPORE
Zone 2:
KUWAIT
MALDIVES
SAUDI ARABIA
UAE
UZBEKISTAN
Zone 2B:
AUSTRALIA
JAPAN
NEW ZEALAND
Zone 3:
AUSTRIA
BELARUS
BELGIUM
BOSNIA
BULGARIA
CANADA
CROATIA
CZECH REP.
DENMARK
FINLAND
FRANCE
GERMANY
GREAT BRITAIN
GREECE
HUNGARY
ICELAND
IRELAND
Zone 3B:
ISRAEL
ITALY
LUXEMBOURG
MEXICO
NETHERLANDS
NORWAY
POLAND
ROMANIA
RUSSIA
SLOVAKIA
SLOVENIA
SPAIN
SWEDEN
SWITZERLAND
TURKEY
USA
Zone 4:
ARGENTINA
BRAZIL
CHILE
COLOMBIA
CYPRUS
ESTONIA
LATVIA
LITHUANIA
MALTA
PERU
PORTUGAL
SERBIA
SOUTH AFRICA
UKRAINE
URUGUAY
REST OF THE WORLD except QATAR
Estimated Transit Time*:
Zone 1 - 5-10 working days
Zone 2 : 7-12 working days
Zone 3: 10-15 working days
Zone 4: 10-20 working days
*NOTE THAT DUE TO COVID-19 PANDEMIC, ESTIMATED DELIVERY TIME MAY VARY FROM COUNTRY TO COUNTRY DEPENDING ON THEIR COVID-19 ALERT STATUS.

What are your payment options?

You can pay via Paypal, Gcash, BPI, Metrobank or BDO Direct Bank Transfer (DBT). DBT is only available for customers in the Philippines. Bank details will be provided after you place your order. If you choose this option, you must submit your payment proof to our email together with your order number within 48 hours after placing your order to avoid cancellation of your order.

 

What is your Returns policy?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us within 48 hours if your item arrived in an unsatisfactory condition so we can schedule an exchange delivery or refund within 5 days.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need to provide us your order number.

To start a return, you can contact us at analoguelabph@gmail.com. If your return is accepted, we’ll arrange an exchange/return delivery. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any exchange/return question at analoguelabph@gmail.com.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, too.